Know Your Customer (KYC)

What is Know Your Customer (KYC)?

KYC stands for Know Your Customer and is used to verify the identity of players and prevent fraud and money laundering.
KYC plays a vital role in providing a safe and transparent gambling environment.

Stake Casino’s 4 KYC Levels

Stake Casino has 4 KYC levels. If you are using cryptocurrency or Japanese yen, you will need to verify your identity up to the KYC level 2 standard. How much you need to apply will depend on your account usage.

Required Documents and Timing for Each Level

The documents and application procedures required for each KYC level are as follows.

Level 1
kyc icon registration min
Enter Your Account
Information
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No documents required
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Level 2
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Identification documents
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Driver's License
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Passport
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My Number Card
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Level 3
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Proof of Address
Document
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Utility bill details
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Bank or credit card details
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Municipal invoice
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Level 4
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Proof of Source of Funds
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Pay slip
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Stock sales profit statement
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Selling real estate
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Submit documents verifying the source of funds

At Stake Casino, there are no limits on cryptocurrency deposits or withdrawals. High rollers can play without restrictions.
*From 2024 onwards, KYC level 2 will be mandatory for all currencies, including Japanese yen and cryptocurrencies.

Identity verification is required. After entering your personal information and uploading the necessary documents, your application will be approved within a few hours to a few days. If you are in a hurry, please contact live support after completing the identity verification.

If your ID is rejected, please contact our 24-hour Japanese support. Your application may be denied if the information in KYC 1 and KYC 2 does not match or if there are any defects in the documents. If your application is rejected, you will not be able to resubmit it. Therefore, you will need to request that our Japanese support cancel your application. Don't worry, you can resubmit your documents once our staff has completed the reset.

KYC is a necessary procedure to provide a safe and fair environment. It prevents fraud, enhances security, and facilitates compliance with laws and regulations, enabling seamless deposits and withdrawals. One of the attractions of stake casinos is that completing KYC increases your chances of receiving bonuses.

Stake KYC Application Procedure

The steps to apply for Stake Casino’s KYC are as follows.

Step 1

Click the Person Icon in the Top Right

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Step 2

Select "Settings"

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Step 3

Select "Verify Your Identity"

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After a few days, the mark "Done" will appear,
indicating that your identity verification is complete.

Required Documents for Stake's Identity Verification (KYC)

The documents required for Stake Casino’s KYC are as follows.

Please enter the following information

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Name
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Surname
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Date of Birth
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Country
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Current Address
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State/Province
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Postal Code
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Occupation
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Useful Information!

Should I fill out the form in English or Japanese? The answer is Japanese if you plan to use your driver's license or My Number Card as your identification document for KYC2. On the other hand, if you plan to apply for a passport, you should fill in the form in English.

First, the following documents must be submitted for account verification.

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Passport (photo page)
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Driver's license (both sides)
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My Number Card (both sides)

*Please submit all required documents from the Account Activation page.

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Identity Verification Precautions

The photo of the identification to be submitted must meet the following requirements.

  • Photos must be high resolution and in color 
  • Original photo uploaded (no screenshots or image editing software) 
  • Document must be legible (no gloss or “blur”) 
  • Documents must be placed flat and framed at all 4 corners. 
  • Documents must be valid for a minimum of 3 months.
Good Example of License
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Bad Example of License
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Please submit one of the following documents as proof of address
  • Receipt of utility bills (electricity, city gas, water bill, rent statement, etc.) 
  • Bank statement or credit card statement (* Bank statements may not be accepted) 
  • Municipal bill (municipal tax, property tax, etc.), notice from tax office, tax-related document 
  • An official document with seal and signature issued by the employer or educational institution
  • Rental agreement
  • Bank reference letter: This must be an informative document with information about the person and the bank 
  • This document must be written in English and meet the following requirements 
    1. It must contain all contact information for the bank 
    2. It must contain the name and address of the person
    3. The date and type of account are verified 
    4. The date the document was issued is clearly stated
However, the specific format and content of the bank reference letter may vary from bank to bank. For detailed instructions on preparing the letter to meet your bank's specific requirements, please contact the bank directly.
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Documents Not Accepted
  • Receipts for cell phone bills, internet bills, and TV reception
  • Purchase receipts and receipts
  • Receipts for medical services
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Cautions for Proof of Residence

The photo of the ID to be submitted must meet the following requirements.

  • Must be an original image or PDF file. *Screenshots are not acceptable 
  • Documents submitted must have been issued within the last 6 months and must be in alphabetical format (Japanese may be accepted, but if a document in alphabetical format is requested, it must be submitted) 
  • The name and address of the applicant must appear on the document. 
  • The name of the issuing organization and the date of issuance must be verified. 
  • The 4 corners of the document must be visible, and the contents must be readable.
Good Example of Utility Bill
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Bad Example of Utility Bill
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The Stake Compliance Team reserves the right to request any documentation necessary to verify your identity. Any of the following documents may be used as proof of the source of funds:

  • Salary (recent bank statement showing receipt of salary or original pay stub) 
  • Sale of stocks or other securities, liquidation of investment portfolio, sale of bonds (bank statement showing receipt of funds and name of investment company, as well as breakdown of interest on bonds received) 
  • Sale of real estate property (copy of sale agreement and copy of the sale contract, and a bank statement showing the proceeds of the sale)
  • Inheritance (a copy of the deceased's will, a bank statement showing the amount received, and a breakdown of the current balance)
  • Gifts from family members or close relatives (documentation from the donor explaining the reason for the gift and the source of the property, and identification from the donor)
  • Winning lottery ticket (receipt of the winning ticket and bank statement showing the source of the funds initially deposited, and other documentation) and other documents)
  • Divorce Agreement (divorce agreement and bank statement clearly showing receipt of funds)
  • Loans/Lending (copy of loan agreement and bank statement showing deposit amount and current balance)

Documents that serve as proof of a funding source must meet the following requirements:

  • Must be an original image or PDF file. *Screenshots are not acceptable
  • Documents submitted must have been issued within the last 6 months and must be in alphabetical format (Japanese may be accepted, but must be submitted when requested for documents in alphabetical format) 
  • The name and address of the person in question must appear on the document.
  • The name of the issuing organization and the date of issuance must be verified.
  • The 4 corners of the document must be visible, and the contents must be readable.
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Frequently Asked Questions

At Stake Casino, if you have not completed identity verification, you will not be able to deposit or withdraw cryptocurrency or Japanese yen. Identity verification is required up to at least KYC level 2.

It depends on the documents you need to submit in KYC2. The information must match, so if you are submitting a Japanese driver's license in KYC2, please fill out KYC1 in Japanese. If you are submitting a passport, please fill it out in English.

It will be required when requested by the casino department. The timing has not been finalized, so please submit the necessary documents as requested.

Stake Casino is licensed in Curacao and has a proven track record of encrypting information and passing security audits, so you can rest assured that your registered information is secure and protected from potential leaks.

As stated in the Stake Casino Terms of Use, we require each person to have only 1 account. Creating a second account is a violation of our Terms of Use. If you have forgotten whether you have an account, please contact our Japanese live support.

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